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レポート概要
| 360iResearch社発行の当市場調査レポートでは、2021年に249.3億ドルであった世界の音声通信モニタリング市場規模が、2022年に298.8億ドルに達し、2027年には744.6億ドルまでCAGR 19.99％で成長すると見込まれています。当レポートは、音声通信モニタリングの世界市場を多角的に調査し、序論、調査方法、エグゼクティブサマリー、市場概要、市場インサイト、種類別（有線、無線）分析、組織規模別（大企業、中小企業）分析、コンポーネント別（サービス、ソリューション、通話録音ソフトウェア＆品質分析、レポート＆分析）分析、展開別（クラウド、オンプレミス）分析、地域別（南北アメリカ、アメリカ、カナダ、ブラジル、アジア太平洋、日本、中国、インド、韓国、台湾、ヨーロッパ/中東/アフリカ、イギリス、ドイツ、フランス、ロシア、その他）分析、競争状況など、以下の項目をまとめています。また、当書は、Ameyo、AudioCodes Ltd.、Avaya Inc.、Behavox Ltd.、Cisco Systems, Inc.、Cloudtalk、Elastix、Empirix Inc.、Enghouse Interactive Inc.、Genesys Telecommunications Laboratories, Inc.、Google LLC、Haloocom、Integrated Research、Intelligent Voiceなどの企業情報を含んでいます。 ・序論 ・調査方法 ・エグゼクティブサマリー ・市場概要 ・市場インサイト ・世界の音声通信モニタリング市場規模：種類別 - 有線式音声通信モニタリングの市場規模 - 無線式音声通信モニタリングの市場規模 ・世界の音声通信モニタリング市場規模：組織規模別 - 大企業における市場規模 - 中小企業における市場規模 ・世界の音声通信モニタリング市場規模：コンポーネント別 - サービスの市場規模 - ソリューションの市場規模 - 通話録音ソフトウェア＆品質分析の市場規模 - レポート＆分析の市場規模 ・世界の音声通信モニタリング市場規模：展開別 - クラウドの市場規模 - オンプレミスの市場規模 ・世界の音声通信モニタリング市場規模：地域別 - 南北アメリカの音声通信モニタリング市場規模 アメリカの音声通信モニタリング市場規模 カナダの音声通信モニタリング市場規模 ブラジルの音声通信モニタリング市場規模 … - アジア太平洋の音声通信モニタリング市場規模 日本の音声通信モニタリング市場規模 中国の音声通信モニタリング市場規模 インドの音声通信モニタリング市場規模 韓国の音声通信モニタリング市場規模 台湾の音声通信モニタリング市場規模 … - ヨーロッパ/中東/アフリカの音声通信モニタリング市場規模 イギリスの音声通信モニタリング市場規模 ドイツの音声通信モニタリング市場規模 フランスの音声通信モニタリング市場規模 ロシアの音声通信モニタリング市場規模 … - その他地域の音声通信モニタリング市場規模 ・競争状況 ・企業情報 |
The Global Audio Communication Monitoring Market size was estimated at USD 24.93 billion in 2021 and expected to reach USD 29.88 billion in 2022, and is projected to grow at a CAGR 19.99% to reach USD 74.46 billion by 2027.
Market Statistics:
The report provides market sizing and forecast across 7 major currencies – USD, EUR, JPY, GBP, AUD, CAD, and CHF. It helps organization leaders make better decisions when currency exchange data is readily available. In this report, the years 2018 and 2020 are considered as historical years, 2021 as the base year, 2022 as the estimated year, and years from 2023 to 2027 are considered as the forecast period.
Market Segmentation & Coverage:
This research report categorizes the Audio Communication Monitoring to forecast the revenues and analyze the trends in each of the following sub-markets:
Based on Type, the market was studied across Wired Communication and Wireless Communication.
Based on Organization Size, the market was studied across Large Enterprises and Small & Medium-Sized Enterprises.
Based on Component, the market was studied across Services and Solutions. The Services is further studied across Managed Services and Professional Services. The Solutions is further studied across Audio Loudness, Metering, and Monitoring, Call Recording Software & Quality Analysis, and Reporting & Analytics. The Audio Loudness, Metering, and Monitoring is further studied across Audio Communication Surveillance Monitoring, LTE/VOLTE Monitoring, and Media Monitoring.
Based on Deployment Mode, the market was studied across Cloud and On-Premises.
Based on Vertical, the market was studied across Banking, Financial Services & Insurance, Government, Healthcare & Life Sciences, Media & Entertainment, Retail and Ecommerce, and Telecom & IT.
Based on Application, the market was studied across Broadcast Monitoring, Commercial Areas, Law Enforcement Agencies, and Sales and Internal Communication Monitoring.
Based on Region, the market was studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.
Cumulative Impact of COVID-19:
COVID-19 is an incomparable global public health emergency that has affected almost every industry, and the long-term effects are projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlying COVID-19 issues and potential paths forward. The report delivers insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecasts, considering the COVID-19 impact on the market.
Cumulative Impact of 2022 Russia Ukraine Conflict:
We continuously monitor and update reports on political and economic uncertainty due to the Russian invasion of Ukraine. Negative impacts are significantly foreseen globally, especially across Eastern Europe, European Union, Eastern & Central Asia, and the United States. This contention has severely affected lives and livelihoods and represents far-reaching disruptions in trade dynamics. The potential effects of ongoing war and uncertainty in Eastern Europe are expected to have an adverse impact on the world economy, with especially long-term harsh effects on Russia.This report uncovers the impact of demand & supply, pricing variants, strategic uptake of vendors, and recommendations for Audio Communication Monitoring market considering the current update on the conflict and its global response.
Competitive Strategic Window:
The Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies to help the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. It describes the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth during a forecast period.
FPNV Positioning Matrix:
The FPNV Positioning Matrix evaluates and categorizes the vendors in the Audio Communication Monitoring Market based on Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.
Market Share Analysis:
The Market Share Analysis offers the analysis of vendors considering their contribution to the overall market. It provides the idea of its revenue generation into the overall market compared to other vendors in the space. It provides insights into how vendors are performing in terms of revenue generation and customer base compared to others. Knowing market share offers an idea of the size and competitiveness of the vendors for the base year. It reveals the market characteristics in terms of accumulation, fragmentation, dominance, and amalgamation traits.
Competitive Scenario:
The Competitive Scenario provides an outlook analysis of the various business growth strategies adopted by the vendors. The news covered in this section deliver valuable thoughts at the different stage while keeping up-to-date with the business and engage stakeholders in the economic debate. The competitive scenario represents press releases or news of the companies categorized into Merger & Acquisition, Agreement, Collaboration, & Partnership, New Product Launch & Enhancement, Investment & Funding, and Award, Recognition, & Expansion. All the news collected help vendor to understand the gaps in the marketplace and competitor’s strength and weakness thereby, providing insights to enhance product and service.
Company Usability Profiles:
The report profoundly explores the recent significant developments by the leading vendors and innovation profiles in the Global Audio Communication Monitoring Market, including Ameyo, AudioCodes Ltd., Avaya Inc., Behavox Ltd., Cisco Systems, Inc., Cloudtalk, Elastix, Empirix Inc., Enghouse Interactive Inc., Genesys Telecommunications Laboratories, Inc., Google LLC, Haloocom, Integrated Research, Intelligent Voice, International Business Machines Corporation, Justcall, Martello Technologies, Nectar Services Corp., NICE Systems Limited, Nuance Communications, Inc.,, Pathsolutions, Relativity, Ribbon Communications Operating Company, Inc., Servetel Communications Pvt. Ltd., Tata Communications Ltd, and Veritone Inc..
The report provides insights on the following pointers:
1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyze penetration across mature segments of the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, certification, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and breakthrough product developments
The report answers questions such as:
1. What is the market size and forecast of the Global Audio Communication Monitoring Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the Global Audio Communication Monitoring Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Audio Communication Monitoring Market?
4. What is the competitive strategic window for opportunities in the Global Audio Communication Monitoring Market?
5. What are the technology trends and regulatory frameworks in the Global Audio Communication Monitoring Market?
6. What is the market share of the leading vendors in the Global Audio Communication Monitoring Market?
7. What modes and strategic moves are considered suitable for entering the Global Audio Communication Monitoring Market?
1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders
2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update
3. Executive Summary
4. Market Overview
5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Increasing instances and severity of tele fraudulent activities and cyber crime
5.1.1.2. Need to analyzing audio conversations in real-time
5.1.1.3. Deployment for remote contact centers during covid-19 pandemic
5.1.1.4. Significant demand for risk and compliance management
5.1.2. Restraints
5.1.2.1. Limited awareness about audio communication monitoring solutions
5.1.2.2. Loosely integrated legacy system architecture
5.1.3. Opportunities
5.1.3.1. Emerging demand for audio communication monitoring solutions among SMES
5.1.3.2. Adding value to existing audio communication monitoring offerings by integrating AI, analytics, and NLP capabilities
5.1.4. Challenges
5.1.4.1. Data and information security & privacy considerations
5.2. Cumulative Impact of COVID-19
6. Audio Communication Monitoring Market, by Type
6.1. Introduction
6.2. Wired Communication
6.3. Wireless Communication
7. Audio Communication Monitoring Market, by Organization Size
7.1. Introduction
7.2. Large Enterprises
7.3. Small & Medium-Sized Enterprises
8. Audio Communication Monitoring Market, by Component
8.1. Introduction
8.2. Services
8.3.1. Managed Services
8.3.2. Professional Services
8.3. Solutions
8.4.1. Audio Loudness, Metering, and Monitoring
8.4.2.1. Audio Communication Surveillance Monitoring
8.4.2.2. LTE/VOLTE Monitoring
8.4.2.3. Media Monitoring
8.4.2. Call Recording Software & Quality Analysis
8.4.3. Reporting & Analytics
9. Audio Communication Monitoring Market, by Deployment Mode
9.1. Introduction
9.2. Cloud
9.3. On-Premises
10. Audio Communication Monitoring Market, by Vertical
10.1. Introduction
10.2. Banking, Financial Services & Insurance
10.3. Government
10.4. Healthcare & Life Sciences
10.5. Media & Entertainment
10.6. Retail and Ecommerce
10.7. Telecom & IT
11. Audio Communication Monitoring Market, by Application
11.1. Introduction
11.2. Broadcast Monitoring
11.3. Commercial Areas
11.4. Law Enforcement Agencies
11.5. Sales and Internal Communication Monitoring
12. Americas Audio Communication Monitoring Market
12.1. Introduction
12.2. Argentina
12.3. Brazil
12.4. Canada
12.5. Mexico
12.6. United States
13. Asia-Pacific Audio Communication Monitoring Market
13.1. Introduction
13.2. Australia
13.3. China
13.4. India
13.5. Indonesia
13.6. Japan
13.7. Malaysia
13.8. Philippines
13.9. Singapore
13.10. South Korea
13.11. Taiwan
13.12. Thailand
13.13. Vietnam
14. Europe, Middle East & Africa Audio Communication Monitoring Market
14.1. Introduction
14.2. Denmark
14.3. Egypt
14.4. Finland
14.5. France
14.6. Germany
14.7. Israel
14.8. Italy
14.9. Netherlands
14.10. Nigeria
14.11. Norway
14.12. Poland
14.13. Qatar
14.14. Russia
14.15. Saudi Arabia
14.16. South Africa
14.17. Spain
14.18. Sweden
14.19. Switzerland
14.20. Turkey
14.21. United Arab Emirates
14.22. United Kingdom
15. Competitive Landscape
15.1. FPNV Positioning Matrix
15.1.1. Quadrants
15.1.2. Business Strategy
15.1.3. Product Satisfaction
15.2. Market Ranking Analysis, By Key Player
15.3. Market Share Analysis, By Key Player
15.4. Competitive Scenario
15.4.1. Merger & Acquisition
15.4.2. Agreement, Collaboration, & Partnership
15.4.3. New Product Launch & Enhancement
15.4.4. Investment & Funding
15.4.5. Award, Recognition, & Expansion
16. Company Usability Profiles
16.1. Ameyo
16.1.1. Business Overview
16.1.2. Key Executives
16.1.3. Product & Services
16.2. AudioCodes Ltd.
16.2.1. Business Overview
16.2.2. Key Executives
16.2.3. Product & Services
16.3. Avaya Inc.
16.3.1. Business Overview
16.3.2. Key Executives
16.3.3. Product & Services
16.4. Behavox Ltd.
16.4.1. Business Overview
16.4.2. Key Executives
16.4.3. Product & Services
16.5. Cisco Systems, Inc.
16.5.1. Business Overview
16.5.2. Key Executives
16.5.3. Product & Services
16.6. Cloudtalk
16.6.1. Business Overview
16.6.2. Key Executives
16.6.3. Product & Services
16.7. Elastix
16.7.1. Business Overview
16.7.2. Key Executives
16.7.3. Product & Services
16.8. Empirix Inc.
16.8.1. Business Overview
16.8.2. Key Executives
16.8.3. Product & Services
16.9. Enghouse Interactive Inc.
16.9.1. Business Overview
16.9.2. Key Executives
16.9.3. Product & Services
16.10. Genesys Telecommunications Laboratories, Inc.
16.10.1. Business Overview
16.10.2. Key Executives
16.10.3. Product & Services
16.11. Google LLC
16.11.1. Business Overview
16.11.2. Key Executives
16.11.3. Product & Services
16.12. Haloocom
16.12.1. Business Overview
16.12.2. Key Executives
16.12.3. Product & Services
16.13. Integrated Research
16.13.1. Business Overview
16.13.2. Key Executives
16.13.3. Product & Services
16.14. Intelligent Voice
16.14.1. Business Overview
16.14.2. Key Executives
16.14.3. Product & Services
16.15. International Business Machines Corporation
16.15.1. Business Overview
16.15.2. Key Executives
16.15.3. Product & Services
16.16. Justcall
16.16.1. Business Overview
16.16.2. Key Executives
16.16.3. Product & Services
16.17. Martello Technologies
16.17.1. Business Overview
16.17.2. Key Executives
16.17.3. Product & Services
16.18. Nectar Services Corp.
16.18.1. Business Overview
16.18.2. Key Executives
16.18.3. Product & Services
16.19. NICE Systems Limited
16.19.1. Business Overview
16.19.2. Key Executives
16.19.3. Product & Services
16.20. Nuance Communications, Inc.,
16.20.1. Business Overview
16.20.2. Key Executives
16.20.3. Product & Services
16.21. Pathsolutions
16.21.1. Business Overview
16.21.2. Key Executives
16.21.3. Product & Services
16.22. Relativity
16.22.1. Business Overview
16.22.2. Key Executives
16.22.3. Product & Services
16.23. Ribbon Communications Operating Company, Inc.
16.23.1. Business Overview
16.23.2. Key Executives
16.23.3. Product & Services
16.24. Servetel Communications Pvt. Ltd.
16.24.1. Business Overview
16.24.2. Key Executives
16.24.3. Product & Services
16.25. Tata Communications Ltd
16.25.1. Business Overview
16.25.2. Key Executives
16.25.3. Product & Services
16.26. Veritone Inc.
16.26.1. Business Overview
16.26.2. Key Executives
16.26.3. Product & Services
17. Appendix
17.1. Discussion Guide
17.2. License & Pricing